FAQs

We, at GetRest, design and manufacture superior-quality mattresses which often exceed all expectations. With our R&D team at GR Labs always striving to help you rest better, have our unique set of sleep innovations curated just for you! All our mattresses also feature first in class and industry – Biocrystal Technology which relieves stress and provides several other health benefits. We can make the mattress the way you want it on our “Make your own Mattress” section or you could choose from our carefully crafted range which comprises of Latex Foam, PU Foam and Pocketed Spring mattresses along with Hybrid as well (Simply put it’s a mixture of 2 or more kinds of raw materials). PU foams consist of Memory, Gel, 3 Zone, 7 Zone and other several kinds of specialty foams. You could compare specialty to the term “Chef’s Special” as what makes it so perfect and unique is our set of secret ingredients which scientifically proven help you relieve stress and achieve the best of sleep at night! Latex Foams consist of Gel, Copper and other such 100% eco-friendly composites to form the perfect comfort layers. Pocketed Spring units are the individually wrapped and coiled springs (approximately 1000+ in our average mattress) in different diameters and placement in order to conform to your body making it neither too soft nor too firm!

“Orthopaedic” mattresses aren’t the same anymore and even the most irrelevant products are being marketed as that, we would have loved to explain why everyone calls it that to gain attention but unfortunately another day! #Peace However, to put it there simply, yes we also make “Orthopaedic” mattresses but aren’t fascinated by the term. This isn’t your usual “Orthopaedic” mattress. Our primary concern is spine alignment and how well our mattress contours to your body and gives you the absolute same feel as the one you selected (Firm, Luxury Plush etc). We want you to sleep in the perfect posture and on the most premium and expensive foams/springs there are. We haven’t ever, don’t and won’t compromise on quality and that’s our GR promise (Yes, pinky promise too). Our patent pending technologies, innovated at our labs include MultiZone Support, Airflow, Climate Control. We also have BioCrystal Technology used in all our mattresses. Combined, our highest range mattresses are pretty much unbeatable, untouchable (only by fellow mattress makers) and uncomparable. However we would not like to boast and expect you to realize these once you have rested well on an authentic GetRest mattress!

It doesn’t USUALLY cost a lot of money to craft a comfortable mattress with the highest-quality raw materials! Usually, the mattresses you receive are priced higher due to brand spends being passed on, retail commissions, sales commissions and wholesalers’ profits. Our mattresses are cheaper, far more unique and superiorly innovated compared to others in the market because we cut out the middlemen to sell directly to our customers at fair and honest prices. We want you to GetRest and not only buy our products for the sake of it.

Break-in period is the time that a new mattress usually takes to conform to the body shape of the individual. Most new mattresses have a break-in period, which keeps changing, making the mattress feel different from how it felt earlier and becoming more and more comfortable every day. The break-in period is usually 25 days, giving the body ample time to adjust to a mattress, allowing for perfect sleep on the mattress.

Like most new products, you may sometimes find a slight odor when you unbox a new GetRest mattress, kind of like in a new car. Don’t worry, this smell doesn’t last very long! We compress the mattresses when we ship them to you. So, when you open the packaging, the mattress will feel normal within a few hours with fresh, clean air.

Even though short lived, this smell comes from freshly produced foam that is packaged especially for transit, and not from any harmful chemicals. Any minor smell that you may notice after fully opening the box quickly dissipates over the next few days.

We’ve received responses which create a conflict between “Like magic!” and “Like being on Cloud 9!” We leave you to decide which one once you’ve slept on a GetRest mattress too. Our team at GetRest Labs has designed the mattresses to ensure the perfect sleep with utmost comfort for all our customers. Our products don’t only offer perfect spine alignment and correct ergonomics, but are also breathable, durable and designed to meet all sleeping needs!

Unpacking Instructions:

• Cut open the external (box) cover that is meant for transit damage. Please cut the mattress plastic in a way you can fit it back in securely so that we can take it back safely from your house – as per our 100 nights trial promise to you! (Only if we didn’t deserve the opportunity to give you the perfect sleep experience!)
• Place the mattress on your bed and ensure the GetRest label is in correct alignment and not upside down.
• You’re all set!

Usage Instruction:

• Change the orientation of the mattress head to foot and foot to head side periodically (Once every 3-4 months recommended) to increase the life of the mattress.

GetRest mattresses are engineered to last for a long time. Our mattresses come with an industry leading warranty of 10 years. For overthinkers like us, the complete details of our warranty offerings can be found in the warranty page!

Whatever your sleeping patterns and preferences are, we use a “Non-Flip” construction technique, which means that you will never have to flip a GetRest Mattress. If you find yourself consistently sleeping on one side of the bed, you can turn the mattress 180 degrees (head to foot and foot to head side) to even out the wear.

Yes! Our mattresses can be folded and can be kept for a few days or weeks. In case you are shifting, the ability to fold is very handy! However, please avoid folding it for months as it can affect the shape and firmness of the mattress.

GetRest mattresses can support a person weighing up to 200kg on each side. So, for a double bed/two sleeper mattress, the weight capacity will be up to 400kg.

Yes, all our products are totally safe for adults, children and even infants. The foams used in our products are sourced/manufactured after rigorous research and are tested as well as certified by several certifying authorities and international standards. This is to check the cleanliness and safety, ensuring that it is free from known harmful chemicals and gases.